Data Controller

Nobel Teaching LTD

Nobel Teaching Privacy Policy

1. Introduction

Nobel Teaching is committed to protecting your personal information and ensuring transparency about how we handle it. This policy outlines how we collect, use, store, and protect your data when you interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, date of birth, and payment details.

• Student Information: Academic performance, learning needs, and feedback for tailoring lessons.

• Tutor Information: Qualifications, Enhanced DBS certificate, references, and work history.

• Website Data: Cookies, IP address, and browsing behaviour for improving user experience.

3. How We Use Your Information

We use your data for the following purposes:

• To provide personalised tutoring services.

• To manage bookings, payments, and communications.

• To recruit, onboard, and manage tutors.

• To improve our services and user experience.

• To comply with legal or regulatory requirements.

4. Sharing Your Information

We only share your data:

• With trusted third parties for processing payments or managing services (e.g., scheduling platforms).

• To comply with legal obligations (e.g., safeguarding requirements).

• Internally, to ensure tutors and staff have the information needed to deliver services effectively.

5. Data Security

We implement robust measures to protect your data, including:

• Encrypted storage of personal and financial information.

• Access controls to restrict data to authorised personnel only.

• Regular security audits to identify and mitigate risks.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Update or correct inaccurate information.

• Request deletion of your data (subject to legal obligations).

• Object to how we process your information.

7. Retention of Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

8. Use of Cookies

Our website uses cookies to enhance user experience and gather analytics. You can manage cookie settings through your browser.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

10. Contact Us

For questions, concerns, or requests related to your data, contact us at:

Email: admin@nobelteaching.co.uk